Our parcels are shipped by TNT or DHL. Shipping times stated are indications; they are not to be interpreted as warranties. If your order does not arrive within the stated delivery time, it is generally best to wait for two or three more weeks. If you still haven’t received anything after that period, please contact us at
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. We will subsequently have TNT or DHL start an investigation.
Unexpected delays may occur in the post. We cannot influence this. If TNT or DHL investigations conclude that your parcel has been lost, you will be entitled to full reimbursement. Delays at TNT or DHL do not entitle you to reimbursements by GoudaCheeseShop.com.
What should I do if my Order does not Arrive within the Indicated Period?
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